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Plaza West Day Spa @ The Kansas City Club
(816)531-5780
Kansas City, MO
 
SPA ETIQUETTE
Reservations
To ensure your preferred treatments and times, we strongly recommend scheduling your spa services well in advance for your visit.
Prepayment on 2 or more services or parties of 2 or more people is required


Please notify spa Concierge before booking treatments if you are pregnant or have allergies, high blood pressure, or any physical ailments or disabilities.

Guest Requests
You may request a specific gender of massage therapist while booking an appointment.  We will do our best to accommodate your request, however, we cannot guarantee availability.


Cancellation
We require a 24 hours notice of cancellation or you will be charged in full as we have turned other clients away from the same time frame and will be unable to fill your allotted time on short notice.

Arrival and Check-in
Please arrive 15 minutes prior to your scheduled appointment time to allow proper check-in and changing, if necessary.  If you arrive late, we will be unable to extend your treatment time and you will miss the benefits of a full treatment. Full or partial refunds will not be given to guests that arrive after the scheduled appointment time.

Electronic Devices
The Spa is a device free zone. To ensure the peace and privacy of all our guests, we do not allow any electronic devices in any area of the Spa.

Spa Etiquette
Please speak in hushed voices to help maintain the tranquil atmosphere for all of our guests.
 
Spa Attire
For your comfort, a locker, robe, and slippers are provided.  
While in treatment, you can disrobe to your comfort level.  Proper draping techniques are always used to protect your privacy and comfort.


Gratuity
Any gratuities left to your therapist is at your discretion and greatly appreciated.
 

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Plaza West Day Spa @ The Kansas City Club, 918 Baltimore, Kansas City, MO 64105 | Phone: (816)531-5780
Plaza West Day Spa @ The Kansas City Club Day Spa in Kansas City, MO
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